In an ideal world we would like to offer housing to everyone who needs it. Unfortunately there is not enough accommodation available. This is why we have a Housing Register which is a list of people who need a home in the District. To be nominated for a housing association home you must be on the Housing Register.

For details of the current availability of social housing in the District and other housing options please follow the link below to the Housing Bulletin.

For an application form you can either

• download the form at the bottom of the page and print it off
• call into our Customer Service Centre in Aylesbury, or our Council Offices in Buckingham or Winslow
• telephone us on the number below
• email us on the address below

The full policy regarding the Housing Register can be viewed by downloading the document at the bottom of the page.

If you have any questions or need help with the form please contact us on the telephone number or email address below. The postal address is: 66 High Street, Aylesbury, Bucks, HP20 1SD.

Housing Register Review Procedure

Our intention is to be fair and open in the way we deal with applications on the Housing Register and follow the Housing Register and Nominations Policy.

If there is any decision taken on your application that you do not agree with please speak to your Housing Options Officer. It may be there is information that we have not taken into account or your circumstances have changed. 

If after speaking to your Housing Options Officer you are still not happy with the decision you can ask for your application to be re-assessed by a senior officer not involved with your case. This is likely to be the Senior Housing Options Officer or the Housing Needs and Advice Manager.

1. You must write to the Housing Needs and Advice Manager within 7 days of receiving your letter.
2. We will deal with your request within 14 days or let you know if it will take longer.
3. We will write to you with the outcome of the re-assessment within a further 7 days.

You have the legal right to ask for a review of certain decisions. These are:

• Not to accept your application on to the Housing Register
• To give your application less priority due to past anti social behaviour
• The suitability of a housing association property you have been nominated for 

You also have the right to ask for information about the facts of your case which have been or are likely to be taken into account when we make a decision about whether to nominate you for a housing association tenancy.  

If you are still not happy with the decision after a re-assessment you can ask for a review of the decision. The process is as follows:

1. Write to the Head of Housing (Needs & Strategy) and ask for a review, giving your reasons. You must do this within 21 days of receiving the senior officer's decision on a re-assessment or after receiving the original decision. In exceptional situations we may agree a longer period with you.
2. The Head of Housing (Needs and Strategy) or in their absence another senior officer not involved with your case will carry out the review and check all relevant information has been collected and dealt with correctly.
3. The review will be completed within 14 days and you will receive a written response within a further 3 days. You will be told if we need longer than this to complete the review.      

You have no further rights to a review on any other grounds however if you feel you have been treated unfairly because of poor administration you can contact the Local Government Ombudsman. For more information on the Local Government Ombudsman Scheme please follow the link below.

Please be aware that at any stage during your application you can contact your local Councillor for advice and assistance.

  

Date Updated: 11/08/08