We are committed to putting things right.
When we have received your complaint we will do the following:
- Send you an acknowledgement of your complaint within five working days of receiving it.
- Look into your complaint or pass it over for a more suitable officer to look into. They will let you know the result of their investigation within 10 working days. (If their investigation will take longer than this, they will let you know.)
- Say what action we can take to solve the problem.
- Act as your point of contact with us.
Date Updated: 04/03/08
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Comment, compliment or complaint form | https://eforms.aylesburyvaledc.gov.uk... |