We are always looking for ways of improving the quality of our service.  Your comments will help us do that.  If you would like to make a comment, please see the contact details below.

We also want to know when something has gone wrong with a service so that we can put it right.

We would like to hear from you if you think we have:

• done something wrong or badly;
• not done something we should have done;
• treated you unfairly because of your age, disability, ethnic origin, marital status, race, religion, sex or sexuality;
• not been polite to you; or
• been too slow to act
  

If you decide to complain, you will need to tell us the following:

• Tell us what the problem is.
• Tell us how it came about.
• Say how the problem has affected you.
• Tell us what you would like us to do to improve things or to put things right.

If you would like to make a comment or complaint you can do so by:

• filling in the comments, compliments and complaints form below, or
• phoning the officer involved, or
• phoning the Service Liaison Officer, or
• by writing a letter.

Date Published: 28/03/08